FOR HIRING TEAMS IN CANADA AND THE US
Why employers choose Credibled.
Built in Toronto, used by employers across Canada and the US. Criminal record checks in about 15 minutes. ID verification included. A dedicated rep on every account.
THE WEDGE
Background checks are not all the same.
The check items might look interchangeable on a quote. But the way they get done changes everything: how long candidates wait, how much you actually pay, how many surprises arrive at month-end, and whether you have a real person to call when something goes sideways.
Credibled was built to remove that friction. Here is what makes us different.
01 · DEDICATED REP
A dedicated rep on every account, no matter your size.
The big background check platforms put their best people on their biggest clients. Everyone else gets routed to a help desk.
We do the opposite. Every Credibled account has a real person assigned, including small businesses and clients who run a handful of checks a year. You call, they pick up. You email, they reply the same day. If something on a check needs a human, a human handles it.
02 · BUNDLED PRICING
ID verification is included in every criminal record check.
When you compare prices across vendors, watch for the unbundling trick. Most providers quote a low criminal check price, then bill ID verification as a separate line item. By the time the invoice arrives, the real price is much higher than the quote.
Our criminal record check price includes ID verification. One price, both checks, no surprises on your monthly statement.
03 · DUPLICATE DETECTION
Duplicate detection that pays for itself.
In agencies with multiple recruiters working in parallel, the same candidate often gets submitted twice. Most background check platforms happily charge you for both runs.
Credibled flags duplicates before the second check is launched. If a candidate has already been screened by someone on your team, you see it immediately. For staffing agencies running dozens of checks a week, this feature alone often covers the cost of the platform.
04 · SMART REFERRALS
Reference checks that find your next hire — or your next client.
Credibled’s reference checks give you two ways to grow your business from the same data.
First, the referee themselves can become your next hire. Reference contacts are usually senior people in their field who are open to the right opportunity but not actively job hunting. The hardest passive candidates to source.
Second, for staffing agencies, the reference check can ask the referee whether they are currently hiring. If they are, you get a warm prospect for new business. Reference checking becomes a tool for finding new clients.
No other Canadian background check provider does this.
05 · SPEED
Canadian criminal record checks in about 15 minutes.
Most of our Canadian criminal record checks come back in about 15 minutes. That means you can launch a check during a phone screen and have results before the candidate hangs up.
Manual processes take days. Other automated platforms take hours. We built the infrastructure that makes 15-minute turnaround real, day in and day out.
A COMPLETE SUITE
A platform built for how teams actually hire
If you need a check that’s not on this list, ask. We probably run it.
SUPPORT
Support that doesn't leave you stuck
Human first. Always-on backup. You never get stuck waiting.
THE PLATFORM
A complete suite, all in one place
Real-time visibility, every step of the way
You always know where each check is. Real-time status updates show whether a candidate has accepted, completed, or hit a snag. No more refreshing email. No more chasing your rep for an update.
Built to fit your stack
Credibled integrates with the ATS and HRIS systems your team already uses, including Bullhorn, JobAdder, and Vincere. For custom workflows, our background screening API lets engineering teams embed Credibled directly into their hiring pipelines.
If you have a stack, we plug into it.
One platform for Canada, the US, and 200+ jurisdictions
Credibled runs background checks in Canada, the US, and more than 200 international jurisdictions. One platform, one invoice, one rep, whether your candidate is in Toronto, Atlanta, or Manila.
Most Canadian competitors stop at the border. We don’t.
100% Canadian-owned and operated, built in Toronto
Credibled is owned and operated in Canada, headquartered at 391 Keele Street in Toronto. We are not a US platform with a Canadian veneer. Our co-founders, our engineering, and our compliance work all live here.
That matters when you need to talk to someone who understands PIPEDA, provincial police-record nuances, and the way Canadian employment law actually works on the ground.
PROGRAMS
Programs for startups and non-profits
Startup Program
Tailored pricing for high-growth teams building their first hires. Reduced rates on criminal record checks and reference checks, no minimums, no contracts.
NGO Program
50% off reference checks at $4.50 per check, plus discounted rates on criminal record checks. Built for mission-driven organisations that screen volunteers and staff at scale.
Trusted across Canada and the US.
We’ve requested new features such as giving multiple admins visibility. While this would typically take months with other providers, the update was completed in just a few weeks.
Credibled allows me to run criminal background checks, reference checks, and even social media scans quickly and affordably. Unlike the big providers, I’m not forced into a high-volume contract or overpriced subscription.
Awarded, reviewed, and recognised.
See it in 15 minutes
We will walk you through the platform, run a live criminal record check, and answer any questions about your hiring process.
FAQ
Frequently asked questions about Credibled
Credibled offers more than 12 check types, including: Canadian criminal record checks (Standard and Enhanced), US criminal checks (Base, Single County, Unlimited), international criminal record checks across more than 200 jurisdictions, reference checks, ID verification, fraud detection, employment verification, education verification, credential verification, public records search, credit checks, driver’s abstracts, and social media screening.
Most of our Canadian criminal record checks come back in about 15 minutes. The check is run against the RCMP’s Canadian Police Information Centre (CPIC) system, with the Enhanced version also pulling from the PIP and Niche databases.
The Standard check searches the RCMP CPIC database. The Enhanced check searches CPIC plus the PIP (Police Information Portal) and Niche records management systems, giving you a wider net of police-held information. Both include ID verification in the price.
Yes. Credibled offers US criminal checks at three levels: Base (national criminal database plus sex offender search), Single County (state or county search at one current address), and Unlimited (state or county search across all addresses associated with the candidate). Applicable court access fees are passed through transparently.
Yes. Credibled runs criminal record and identity checks across more than 200 jurisdictions worldwide. Whether your candidate is in Toronto, Atlanta, or Manila, you run the check from one dashboard with one invoice.
Yes. Credibled’s reference checks are fully automated and digital. Candidates submit references, Credibled handles the outreach and follow-up automatically with reminders sent every 24 hours for up to 10 days. Each reference check includes a customisable questionnaire, built-in fraud detection, and lead generation that surfaces hiring managers from those references as warm leads for your sales or recruiting team.
Yes. Credibled’s AI-based social media screening reviews a candidate’s public posts and flags content across categories including hate speech, insults, bullying, offensive language, violence, drug use, and other risk indicators. You can also configure custom keywords. Only relevant flagged content appears in the report, not every post, picture, or comment. Reports are typically delivered in under an hour.
Social media screening is not available in Québec. Where it is available, Credibled’s screening is compliant with applicable federal, provincial, and local privacy laws, and the platform only accesses publicly available information. Candidate consent is required before any screening starts.
Yes. Credibled confirms a candidate’s stated work history including position held and employment dates. Current employers are only contacted with explicit candidate permission. Our team makes three to five reasonable attempts over three business days to reach each previous employer. All outreach attempts and outcomes are recorded in the candidate’s report.
Yes. Credibled runs education verification (degrees, diplomas, dates of attendance) and credential verification (professional licences, certifications, designations). Both are bundled into Credibled’s all-in-one suite, so you do not need a separate vendor for either.
Pass-through access fees are charges that some third parties impose for accessing their records. Credibled passes these through at cost without markup. They apply to three categories only:
- Education verifications — fees vary by country and institution. For example, Canadian universities charge CA$17 to CA$120, US institutions charge US$10 to US$50.
- Employment verifications — currently US$48.95 per Canadian employer verification, US$29.95 to US$119.90 per US employer verification.
- US criminal court access fees — vary by state and county, typically US$0.50 to US$98 per search.
Canadian criminal record checks have no pass-through access fees. The price you see is the full price.
See the complete fee schedule on our pass-through access fees page. Fees change frequently and are subject to change without notice. Credibled does not upcharge these fees.
Pricing and commitment
Platform, integrations, and support
Yes. Every Credibled account has a real person assigned, including small businesses and clients who run only a handful of checks a year. The big enterprise platforms reserve dedicated reps for their largest clients. We do the opposite. You call, your rep picks up. You email, they reply the same day during business hours.
Yes. Credibled offers support across four layers: a dedicated rep on every account, a searchable Help Centre available anytime, a dedicated support channel monitored by our team, and live chat on the website that is always on, with a real person on the other end during business hours. Credibled maintains over 95% support satisfaction.
Yes. Credibled integrates with the major ATS and HRIS platforms used by Canadian and US hiring teams, including Bullhorn, JobAdder, and Vincere. New integrations are added regularly. If you use a different ATS, our background screening API lets your engineering team embed Credibled checks directly into your hiring workflow.
Yes. Credibled offers an Open API that lets developers embed background checks directly into your ATS, HRIS, or custom hiring workflow. The API supports criminal checks, reference checks, ID verification, and more.
Yes. Credibled supports team oversight with multiple admin seats so recruiters, hiring managers, and HR leads can all work from the same account. You can assign permissions, view team activity, and track who launched which check.
Yes. Candidates receive automated reminders every 24 hours for up to 10 days for actions they need to complete, such as submitting references or uploading ID. You do not need to chase candidates manually. Reminders can be sent by email or SMS.
Compliance, security, and consent
Yes. Credibled is built and operated in accordance with PIPEDA (Personal Information Protection and Electronic Documents Act), Canada’s federal privacy law for private-sector organisations. All candidate data is handled with explicit consent and stored securely.
Yes. Every check requires the candidate’s explicit consent before it starts. Candidates review and authorise each check type through a digital consent flow before any data is collected or screened.
Credibled uses SSL encryption in transit, encrypted storage at rest, and is hosted on AWS infrastructure. Data is handled according to PIPEDA and applicable provincial privacy laws. Access controls, audit trails, and team permissions are built into the platform.
Yes. Credibled offers an Open API that lets developers embed background checks directly into your ATS, HRIS, or custom hiring workflow. The API supports criminal checks, reference checks, ID verification, and more.
Yes. Credibled is compliant with PIPEDA and applicable provincial privacy laws, including BC’s PIPA and Alberta’s PIPA. Some specific check types, such as social media screening, are not available in Québec due to provincial restrictions. Your dedicated rep can walk you through which checks apply in which jurisdiction.
What makes Credibled different
Credibled’s reference checks give you two ways to grow your business from the same data.
First, the referee themselves can become your next hire. Reference contacts are usually senior people in their field who are not actively job hunting but are open to the right opportunity. These passive candidates are the hardest to source through job boards and the most valuable when you find them. Credibled surfaces them in your dashboard with name, employer, and contact context.
Second, for staffing agencies, the reference check can ask the referee whether they are currently hiring. If they are, you get a warm prospect for new business. Reference checking becomes a tool for finding new clients, not just for vetting candidates.
In both cases the information is returned directly to whoever initiated the check, inside the same dashboard. No other Canadian background check provider does this.
Trust and recognition
Getting started