Skip to content
NGO and Nonprofit Program

Screening priced so budget never decides who gets checked.

Nonprofits are not under-screening because they do not care. Screening costs compete with the program itself, so the NGO Program halves the check you run most.

No minimum, whatever your volume. A charity screening 4 volunteers a year pays the same rate per candidate as one screening 400. No application, no review, one radio button at signup, and your rates are on screen before the account exists.

Free to sign up. No credit card. Your full program pricing is shown before you create the account.

50%
Off reference checks
CA + US
Registered non-profits
0
Applications, reviews or minimums
Volunteers sorting food donations at a community program
Volunteer reference · complete
$4.50 · program rate applied automatically
Board candidate · in progress
Enhanced criminal check · same account, same invoice
How to qualify

No application. One radio button.

Nonprofit screening discounts elsewhere run through association memberships, application packets and eligibility reviews. This one is assigned automatically, at signup, before your account exists.

1
Choose Non-profit / NGO
At the first signup step, set your organisation type to Non-profit / NGO.
2
Answer one question
"Are you a registered non-profit organization?" Answer "Yes, we are a registered non-profit."
3
Done
Program pricing is applied to your account automatically. Your welcome email confirms the discount is already active, and the rates are live on your first check.
Have your registration details to hand.
Registered charities in Canada have a CRA registration number. US non-profits have an IRS determination letter. If you are not the person who would know, ask before you sign up.
Volunteers wearing lanyards at a community food program

A lanyard. A smile. A friend's word. Not a check.

Volunteer vetting often runs on familiarity. The program prices the real check low enough to run it on everyone.

The headline discount
$4.50CAD

per candidate. However many referees.

$9.00 standard · $4.50 on the program. A volunteer who lists 3 referees costs $4.50, not $13.50. A board candidate who lists 5 costs $4.50. When the screening budget is set once a year and volunteers routinely give 2 or 3 referees, that is what decides whether everyone gets checked or only some people do.

Every other check is priced in your own currency at Step 4 of signup and shown again in the review before anything is submitted. Creating an account is free, with no credit card, so you can see the full list without committing. Discounts vary by check, and some checks carry none.

Integrity alerts, built for volunteer screening

Volunteer referees are disproportionately friends, relatives and fellow congregants, and a coordinator who knows everyone socially is the least well placed to notice. Credibled flags it when a referee submits from the same IP address as the candidate, from a personal email domain, or from the same device.

The alert does not block the reference, because there are innocent explanations. It surfaces the question, you judge it, and your decision is logged in the audit trail. For an organisation that may one day have to show it screened properly, that log is the point.

Reference · Van Cartier, DelorisSample
3 referees · St Katherine's · requested by Mother Superior
Integrity alert. Sister Mary Patrick, Sister Mary Robert and Sister Mary Lazarus all submitted from the same IP address.
They live in the same building. Accepted with a note by Mother Superior, and the decision is logged to the audit trail.
Credibled chases, not you. Automated reminders every 24 hours for up to 10 days. The part of the job that quietly does not get done, done.
Bounce alerts. A typo in a referee address kills a reference silently. You are told in minutes, not left waiting.
No account, works on a phone. Referees get a link, answer, and are done. It matters when referees are retired or community members rather than office workers.
The report is emailed as a PDF. A coordinator who logs in twice a year should not have to log in at all to get a result.
Duplicate detection. Chapters, branches and several coordinators working the same volunteer pool stop paying twice for the same candidate.
Who you screen

Volunteers, board members and staff, on one account

A youth program volunteer, a treasurer candidate for the board, and a paid program coordinator need different checks. They run from the same dashboard, land on the same invoice, and every consent and result is logged in one audit trail.

Volunteers. Most organisations run a reference check, adding a criminal record check where the role warrants it.
Board members. Directors with signing authority commonly get an Enhanced criminal check and references. Credit checks are available where the role carries fiduciary duty.
Staff. The full check catalogue, employment and education verification included, at program rates where discounted.
Children at a youth program run by a screened volunteer team
Program team screened
References and criminal checks on file
Vulnerable sector checks

Where a vulnerable sector check is required, get one

Where a vulnerable sector check is legally required for a role, only a vulnerable sector check satisfies it, and it comes only from the candidate's local police service or the BC Criminal Records Review Program. No third-party provider in Canada can issue one, Credibled included.

Where one is not required, an Enhanced check returns the same core criminal record information in minutes rather than weeks, and pairing it with reference checks covers ground a VSC does not: how the person actually behaved, in the words of people who worked with them.

Since Bill C-10, record suspensions for many offences are sealed even to a VSC unless specific conditions are met, which is why layered screening matters either way. State requirement first, then choose the stack.

The practical rule
Required? Your local police service or the BC CRRP. Plan for weeks, not minutes.
Not required? Enhanced criminal check in minutes, plus references, on program rates.

Budget is the constraint, not willingness. I volunteer with Big Brothers Big Sisters of Toronto and I have seen how quickly screening costs eat a small program's year. The NGO Program exists so that does not decide who gets checked. It is also why this page tells you plainly what we cannot do. Where a vulnerable sector check is required, get it from your local police service.

Elvine Assouline, co-founder

The honest part

What is not discounted

The discount is deepest on the check a nonprofit runs most. Some checks carry no discount at all, and you see exactly which, in your own currency, before you create an account.

What never varies is the volume: there is no minimum either way. A 2-person charity screening 4 volunteers a year pays the same per-candidate rate as an organisation screening 400. Pass-through access fees on employment verification, education verification and US criminal court searches still apply at the published rate.

Screening across chapters or branches, or at higher volume? Talk to us about what makes sense for your organisation.

Not a registered non-profit?
Early-stage Canadian companies may qualify for the Startup Program instead: reference checks free for the first 6 months. One program per account, and the NGO Program is applied first where both could.
About the Startup Program
FAQ

Questions, answered

01

Qualifying

Who qualifies for the NGO Program?
Registered charities and non-profits in Canada and the United States, screening staff, volunteers and board members. You qualify at signup by setting your organisation type to Non-profit / NGO and answering yes to the registration question. There is no application and no review.
What counts as a registered non-profit?
An organisation formally registered as a non-profit or charity in its jurisdiction. If you are not formally registered, standard pricing applies.
Do US non-profits qualify?
Yes. Both Canadian and US registered non-profits qualify. There is no country condition on the program.
Does a government or public sector body qualify?
No. Accounts created as Government / Public sector receive standard pricing in all cases.
What if I answer "Not sure"?
Your account is created with standard pricing, with no prompt and no second chance in the flow. Confirm your registration status before you sign up. If you have already signed up and your organisation is registered, contact Credibled support to have your account reviewed.
Can I combine this with the Startup Program?
No. One program applies per account. Where an organisation could qualify for both, the NGO Program is applied first.
02

Pricing

What is discounted, and by how much?
The deepest discount is on reference checks, at half the standard rate. Several of the other checks nonprofits run most carry program discounts, some checks carry none, and the set differs between Canadian and US accounts. Your full pricing is shown in your own currency at Step 4 of signup, and again in the review, before the account is created.
Is $4.50 per referee or per candidate?
Per candidate. It covers every referee the candidate lists, whether that is 2 or 5.
Is there a minimum volume?
No. A 2-person charity screening 4 volunteers a year pays the same rate per candidate as an organisation screening 400. There is no subscription, no minimum and no contract.
Why are some checks not discounted?
The program concentrates the discount on the checks nonprofits run most, with the deepest cut on reference checks. Checks outside the program are charged at the standard rate, shown in full during signup before your account is created.
Is there a fee to add users?
No. Accounts include unlimited users with no per-seat fee.
Do access fees still apply?
Yes. Pass-through access fees on employment verification, education verification and US criminal court searches apply at the published rate. They are third-party costs passed through unchanged, and the program discount applies to the check price, not the access fee.
03

Screening volunteers and board members

Can we use this for volunteers?
Yes. Staff, volunteers and board members run from the same account, land on the same invoice, and share one audit trail.
What check should we run for volunteer roles?
Most organisations run a reference check, adding a criminal record check where the role warrants it. Where a vulnerable sector check is legally required for the role, only a vulnerable sector check satisfies it.
What if a referee is a friend or family member?
It is common in volunteer screening. Credibled raises an integrity alert when a referee submits from the same IP address as the candidate, from a personal email domain, or from the same device. The alert does not block the reference; it surfaces the question, you judge it, and your decision is logged in the audit trail.
Do you offer vulnerable sector checks?
No, and neither does any third-party provider in Canada. Where a vulnerable sector check is legally required, it comes only from the candidate's local police service or the BC Criminal Records Review Program. Where one is not required, an Enhanced check returns the same core criminal record information in minutes rather than weeks, and pairing it with reference checks covers ground a VSC does not.
04

Getting started

How long does it take to set up?
Minutes. Creating an account is free, no credit card is required at signup, and the program rates are live on your first check.
What happens after I sign up?
The pricing tier is applied to your account automatically at submission. Your welcome email confirms the discount is already active, with a personalised pricing guide attached as a PDF. There is nothing to apply for and nothing to renew.
Will you verify our registration?
The signup flow asks you to declare your registration status. Answer accurately: the program exists for registered non-profits, and Credibled may review accounts on the program.

Screen everyone, not just some people.

Create your free account, select non-profit, and the program rates are live on your first check. No application, no review, no minimum.

Get started