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Identity verification

The identity document is examined for authenticity and matched against a live facial capture. Results in seconds, across 13,500+ document types. Included in every Canadian criminal record check, and available on its own.

Get started Free to sign up. No credit card. See your pricing before you create an account. Completing a check you were invited to? Get candidate support.
13,500+Document types
SecondsTo a verification result
IncludedIn every Canadian criminal record check
StandaloneAvailable on its own
Candidate’s face inside an orange capture frame during a Credibled identity verification live facial capture
Live facial captureMatched to document
Document authenticChecked against issuer spec
Biometric matchLive capture to document portrait

A background check is only as good as the identity behind it

A criminal record check searches a name and a date of birth. If the person who gave you that name and date of birth is not the person they claim to be, the search returns a clean result and tells you nothing at all.

That is the failure mode nobody advertises. Not a false positive, a false clearance. The check ran correctly, the record was accurate, and it belonged to someone else.

Identity verification closes that gap by confirming the candidate is who they say they are before anything is searched in their name. It is why Credibled includes it in every Canadian criminal record check rather than selling it as an upgrade.

Compare line items, not headline prices.

Some providers advertise a low criminal check price and bill identity verification separately, even though the check cannot be relied on without it. Add both numbers before you compare.

Criminal record checks

Identity not yet verified

A name.
A date of birth.
An address.
Anyone can type those.

A candidate’s face assembled from features cut out of other people’s faces, illustrating a fabricated identity
Source A
Source B
Source C
No biometric match

Applicant details, as submitted

Full nameSarah ConnorTyped
Date of birth1988-05-12Typed
Address184 Wallace Ave, TorontoTyped
Live captureNot providedRequired

Typed details pass on their own, and a profile can be assembled from pieces that each look real. Document authenticity analysis and a live facial capture are what separate a person from a composite.

Verify the person,
not the paperwork.

Run your
first check

What an identity check confirms

The report returns:

  • Full name
  • Date of birth
  • Address
  • Document type
  • Issuing country
  • Document expiry date
  • Confirmation that the person in the live facial capture matches the person on the document

To request one, you need the candidate’s name and email address. Nothing else.

Verification report

Identity verification

Verified
Full nameSarah Connor
Date of birth1988-05-12
Address184 Wallace Ave, Toronto, ON
Document typeDriving licence
Issuing countryCanada
Document expiry2029-11-30
Live capture match Confirmed
Requested by Miles Dyson, Cyberdyne Systems IDV-4821

How it works

1

You send the request

Name and email. The candidate receives a secure encrypted link.

2

The candidate verifies

They consent, photograph their identity document, and complete a short live capture. Guided prompts and pre-filled data keep their part under a minute, on a phone or a desktop with a camera.

3

The result comes back

A verification report, consolidated with any other checks you requested, delivered to you.

Nothing to install. No account for the candidate to create.

Verify your identityStep 2 of 3

Position the front of your ID inside the frame

✓Consent given
Photograph your ID
Complete a live capture
Capture

A photo of an ID is not proof of identity

Photographing a document proves someone possesses a document. It does not prove they are the person on it, and the distance between those two things has grown fast.

Synthetic documents and synthetic faces are now cheap to produce and require no technical skill. Face swaps and real-time face modification have moved from research demos into consumer apps. The tooling to assemble a candidate who has never existed costs less than a month of payroll for the person they are pretending to be.

This is not abstract for hiring. Remote onboarding means many employers grant system access, equipment, and a payroll record to someone they have never met.

What Credibled checks

Document authenticity

The document itself is analysed, not just read. Security features, layout, fonts, and data consistency across the document are examined against the expected specification for that document type and issuing country.

Biometric match

The face in the live capture is matched against the portrait on the document.

Liveness

The live capture is checked to confirm a real person was in front of the camera at that moment, rather than a printed photo, a screen replay, a mask, or a generated image. This is passive, so the candidate does not have to blink, nod, or follow prompts. It is one of the reasons the decision returns in seconds.

Injected media detection

The harder attack today is not holding something up to a camera. It is feeding synthetic video directly into the verification stream through a virtual camera or an emulator, which bypasses the lens entirely. Signals from the device, sensor, timestamps, and session behaviour are analysed to detect media that did not originate from a real camera.

Human review where automation is not conclusive

Most sessions resolve automatically. Where the automated checks cannot return a definitive pass or fail, a trained reviewer evaluates the session, and their input feeds back into the automated determination rather than replacing it.

And if a verification does not complete

You are told. The candidate can try again, and you are not left guessing or waiting on a check that has quietly stalled.

Included in every Canadian criminal record check. Available on its own.

Bundled

Every Credibled Canadian criminal record check includes identity verification in the price. It is not an add-on and not a separate line item, because a criminal record check without it is not something we would want to sell.

Standalone

You can also run identity verification by itself, without a criminal record check. Useful when you are onboarding a remote contractor, releasing equipment or system access to someone you have never met in person, confirming a person before a payment or a contract, or meeting a client requirement to verify identity without running a full screen.

Through the API

Identity verification is available as its own endpoint, so platforms can verify users without running any other check.

Background screening API

Your exact pricing for standalone identity verification appears in your account during signup, before you create anything.

Coverage

13,500+

Document types

Passports, driving licences, and national identity cards, in Latin and non-Latin alphabets.

Anywhere

Candidates

Verification does not depend on where the candidate is located or where their document was issued.

International background checks

A note on US Social Security Number checks

SSN validation is part of the US criminal record check rather than an identity verification product. If you are screening a US candidate, it is covered there.

Criminal record checks

Security and data handling

Credibled’s platform is hosted in Canada. Candidates consent before uploading anything, and every verification is logged in your audit trail with who requested it, when, and who viewed the result.

For data processing agreements, subprocessors, retention periods, and certifications, see the Trust and Security Centre.

Trust and Security Centre

Identity verification questions, answered

01What it is

What is Credibled’s identity verification?
The identity document is examined for authenticity and matched against a live facial capture using biometric facial recognition. To request one, you need the person’s name and email address.
What shows up in an identity verification report?
Full name, date of birth, address, document type, issuing country, document expiry date, and confirmation that the live facial capture matches the person on the document.

02Candidate experience

What does the candidate need?
A phone or a computer with a camera, and one piece of identification such as a passport or driving licence.
How long does it take?
The verification decision returns in seconds. The candidate’s part, opening the link, photographing their document, and completing the live capture, takes under a minute.

03Coverage and access

Is identity verification included in the Canadian criminal record check price?
Yes. It is bundled into every Credibled Canadian criminal record check and is never billed as a separate line item. It is also available standalone and through the API.
Can I run identity verification without a criminal record check?
Yes. It is available standalone, and as its own API endpoint, so you can verify someone without running any other check.
Which documents are supported?
13,500+ document types, including passports, driving licences, and national identity cards, in Latin and non-Latin alphabets.
Can I verify candidates outside Canada?
Yes. Verification works regardless of where the candidate is or where their document was issued.

04AI and identity fraud

Does a photo of an ID prove identity on its own?
No. It proves someone possesses a document. Credibled matches the document to a live biometric capture, so the person presenting the ID must be physically present in front of a camera at the moment of verification and their face must match the document.
How does Credibled handle AI-generated or deepfaked identities?
Matching a document photo alone is no longer sufficient, so several signals are checked together. The document is analysed for authenticity, the face in the live capture is matched against the portrait on the document, and the capture itself is checked to confirm a real person was in front of a real camera rather than a screen, a mask, or a generated image. Sessions that automation cannot resolve go to a trained reviewer.
Why does remote hiring make this more important?
Many employers now grant system access, equipment, and a payroll record to someone they have never met in person. Verifying identity at the point of onboarding replaces the check that used to happen implicitly when a new hire walked through the door.

05Consent and data

Do I need the candidate’s consent?
Yes. The candidate consents before uploading anything, and the consent record is retained in your audit trail.
Where can I find your data processing and security documentation?
Data processing agreements, subprocessors, retention periods, and certifications are published in our Trust and Security Centre.

Verify who they are before you check what they’ve done.

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