"absolutely no way the ref calls that a foul, what a joke, [expletive] unbelievable"
Some risks never make it into a criminal record.
A criminal record check shows what a court recorded. A reference shows what a former manager will say out loud. Social media screening shows the behaviour that became neither, in the candidate's own public posts across 7 platforms, sorted into 11 behaviour categories with the original post attached. Results in 1 to 2 business days.
Pay per check. No subscription. Available across Canada except Québec.
- 1 to 2 daysTypical turnaround
- 7 platformsSearched every time
- 11 categoriesBehaviour flags
- Add to any checkNo minimum, no contract
See what is public. Nothing else.
Social media screening has a reputation problem, and most of it comes from people imagining something far broader than what actually happens. Here is the real scope.
What it looks at
- Publicly visible posts and profiles
- Facebook, Instagram, X, TikTok, LinkedIn, Reddit, Pinterest
- Profile bios, follower counts, post counts
- Content matched to 11 defined behaviour categories
What it never touches
- Private accounts. If a profile is private, it is listed and marked, and no posts are analysed.
- Direct messages, DMs, or private chats
- Browsing history, search history, or anything on a device
- Email, phone records, or messages
- Accounts that could not be matched to the candidate with confidence
There is no back door
If a post was not visible to the public, it is not in the report. There is no scraping of locked accounts.
A report you can actually act on
Five parts, in the order you read them. Everything below is drawn as an illustration, built with sample data.
Part 1
Overview
A plain summary of the candidate's footprint. How active they are, when they last posted and where, whether the flagged post count is above or below average, and how sentiment has trended.
Part 2
Profiles matched
Every profile confirmed as belonging to the candidate, with the identifiers used to make the match. Platforms searched with no match found are listed too, so you can see what was covered rather than guessing. The panel itself is further down, under Matching the right person.
Part 3
Behaviour composition
A count of posts flagged against each of the 11 categories. Most reports show a flat chart, and that tells you something.
6 further categories, all 0.
Part 4
Word cloud and sentiment
The topics the candidate posts about most, coloured by whether they speak about them positively or negatively.
Part 5
Flagged posts
The actual post, the date, the platform, and the category it triggered. You read the post and decide. The report does not decide for you.
A clean report is a result
Most candidates have nothing flagged. That is the normal outcome, and it is worth paying for.
A clean social media report tells you that you looked, that you looked consistently, and that you have a dated record of what was and was not found. If a problem surfaces after the hire, the difference between having run the check and not having run it is the difference between a defensible process and a gap.
The report is also explicit when there is not enough to analyse. If a candidate barely posts, it says so rather than padding the file with inference.
Two honest outcomes
418 public posts reviewed, 0 matched any category. Dated, recorded, done.
1 profile matched, 6 public posts. Too little to analyse, and the report says so instead of guessing.
What gets flagged
Every matched post is assessed against the same 11 categories. The same standard applies to every candidate, which is what makes results comparable across your pipeline.
A flag is a prompt to look, not a verdict. Profanity in a repost of a comedy clip is not the same as a threat directed at a named person. The report shows you the post so you can tell the difference.
Matching the right person
The hardest part of social media screening is not finding posts. It is being certain the account belongs to your candidate and not to someone with the same name.
Profiles are matched using up to 12 identifier types, including unique name, full name, location, employer, high school, college, username, phone, email, and image match. Every matched profile in the report shows which identifiers were used, so you can see the strength of the match rather than taking it on trust.
A profile is only included when the match clears a 70 percent confidence threshold. Platforms searched without a confident match are listed as searched with no profile found. Private profiles are listed and marked, and their posts are not analysed.
Candidates can supply their own profiles when they complete the check. It is not required, and matching runs either way, but a candidate who provides their handles gets a more accurate report and fewer questions about accounts that are not theirs.
Matched on username, full name, location, employer, image match
Matched on full name, employer, college, location
Profile located and marked private. No posts analysed.
No profile found above the 70% confidence threshold.
What to do with a flag
Social media screening carries more legal and ethical risk than any other check. Public posts routinely reveal information you are not permitted to hire on, and the report does not filter that out for you. A workable process looks like this.
Read the post, not just the label
The category is a filter. The content is the evidence.
Ask whether it is relevant to the role
A flag that has nothing to do with the job is not a hiring reason. The results explainer walks through the same judgement on a criminal record.
Set aside what you cannot consider
Public posts reveal age, religion, family status, ethnicity, health, and political views. None of it belongs in a hiring decision, and seeing it does not permit acting on it.
Write down your reasoning
A short note on why a flag did or did not matter is what makes the decision defensible later.
Apply the same standard to every candidate
Screening some applicants and not others is where most legal exposure comes from.
Human rights legislation across Canadian jurisdictions restricts what employers can consider. If you are writing a screening policy, have your own counsel review it.
Where this check runs
Social media screening is available across Canada, except in Québec.
Québec's privacy legislation sets a higher bar for collecting personal information than the rest of the country, and social media screening does not meet it. Rather than offer a check that puts a client at risk, we do not run it there. If you are hiring in Québec, the rest of the catalogue is available and a criminal record check, reference check, or public records search will usually cover the underlying concern.
How we store and handle what comes back is set out in our data handling commitments.
At a glance
Three steps
Add the check
Choose social media screening on its own or alongside any other check. No setup fee, no minimum, no contract.
The candidate consents
They receive a secure link and give consent. They can add their own profiles, which improves accuracy, though matching runs either way. Consent is recorded and timestamped.
The report arrives
Typically 1 to 2 business days. You get the full report in your dashboard.
Questions
What is and is not in scope
Can you see private accounts?
Do you look at direct messages?
Does this check my search history or browsing?
Which platforms are searched?
Accuracy and the right person
Do candidates have to hand over their profiles?
What if the candidate barely uses social media?
Can a post be flagged that belongs to someone else?
Running the check
How long does it take?
Is this available in Québec?
Does a flag mean I should not hire someone?
Do candidates know this is happening?
Screen what is public. Leave the rest alone.
Pay per check, no subscription, no minimum. Add social media screening on its own or alongside any other check.
