Before looking at the HR trends to come in the future, we need to understand the context and basis for these changes within the industry.Continue reading
Passive candidates present a massive opportunity in terms of lead generation and business growth. Credibled can help you tap into this talent pool and boost your lead generation and business growth.Continue reading
The Importance of Automated Reference Checking in the Post-Covid-19 Era “Adaptibility is the simple secret of survival.” – Jessica Hagedorn, American Playwright It stands as a hard fact that Covid-19 and the pandemic that followed changedContinue reading
Automated reference checks are a far more efficient means of procuring referral information, as opposed to the more traditional means. This is especially true in this digitized age we live in.Continue reading
“Expand you reference, and you’ll immediately expand your life.”
- Tony Robbins, American Author
When you’re shortlisted as part of the pool of candidates for a particular job, it usually turns out that your qualifications are very similar to that of the other applicants. It is here that employers look for key differentiators that will give them a reason to hire you. Many times, it is the person who is the best cultural fit, personality fit or has the most ideal work history. The only way the hiring manager or employer can find out about these traits is by asking someone. This person should be someone you, the candidate, have worked with in the past. These people are known as references. Listing references, especially the right ones can be a tricky affair.
References are a crucial part of the job search and interview process. Some companies might provide formal references or recommendations for their employees. Others might avoid it completely due to legal reasons. Then we have personal references which is a whole other story. In this blog, we will have a look at the things you should keep in mind when listing references.
1. Finish Listing References Before Applying
Asking people to be your reference can be a time-consuming process. You need to work your way through the list of potential contacts. You also have to make sure that they are okay with being listed as a reference. This can take a lot of time. Hence, it is advisable to first get your ducks in a row, as it were before you start applying for a job. What if you find yourself halfway down the interview and recruitment process with zero references?
2. Choose Well When Listing References
It might make sense to list your previous supervisor as a reference, but there are no guarantees as to how they might speak about you. Rather take a moment to evaluate all the people who worked above you in previous companies. Determine who is likely to give you the fairest assessment. This will better your chances.
3. Diversify When Listing References
Another way to boost your chances and keep things fresh in the recruitment process is to diversify your references. Have a list of people who can vouch for your different skill sets and qualifications. This way you can approach them separately for referencing you, depending on the job you’re applying for.
4. Look for Communication Skills When Listing References
You want references who can communicate their thoughts and are rather well-spoken. The same applies to their writing in case they have to reply by email. What you don’t want to have is a reference who has a habit of sending one-liner emails or gives unenthusiastic half-references when called up. It is also a good idea to list references who are prompt. This will serve as a good foundation for your reference list.
5. Always Ask for Consent Before Listing References
Touching back on our previous point, it is always important to make sure the person is willing to be a reference. You can’t just expect it, especially with company policies and the risk of lawsuits they might face. Give them the option to opt-out. This will save you a lot of issues down the line as well.
6. Be Patient When Listing References
You might be in a hurry to land a job and desperate to get done with listing references. However, that shouldn’t be a reason to pester people to be your reference. Wait and see, people might take some time to get back to you. If they take too long, like around a week, then reach out to them again. If they still don’t get back to you, it might be best to let it go and keep searching for more prompt references.
7. Make It Easy for Your References
Part of getting someone to be your reference and to make the most of it is to make the process easy on them. Send them everything they need to give accurate and good information on you. Forward your resume or link to your LinkedIn profile. You could even consider sending them documents and certificates of your accomplishments. A highly useful tactic is to include the job description that you are applying for and what qualifications the new employer is looking for. Think of it as giving your references cue cards that tell them what to speak on or touch upon.
8. Reference Letters Should Be Considered
Do not be afraid to ask for a reference letter. This can be a great time-saver. It can be included in the job application itself and can eliminate the need for a phone call or email follow-up by the hiring manager.
9. Give Fair Warning When Listing References
Every time you’re listing references for a specific job application process, let those people know. Consider it a professional courtesy. Send out a quick email or call them to let them know that someone will be calling them to do a reference check on you. This is also a good time to let them know what job you are applying for, as well as the name of the hiring manager and company.
10. Follow-ups are Key
You must follow up with your references when you have some news or updates regarding the job. Let them know if you got the job or not, and thank them for the efforts that they put in. You should also offer them a reciprocal offer if they need a reference in the future. Think of it as building good faith and maintaining your professional relationships, which can come in handy down the line.
Reference Checking Questions You Should be Asking
“The ability to ask the right questions is more than half the battle of finding the answer.”
- Thomas J. Watson, ex-CEO and Chairman of IBM
In this article, we will try and tackle the topic of reference questions for new hires. We will also talk about the process of reference checking after the interview. When it comes to reference checks and reference checking questions, people either love them or hate them. On the one hand, you have those who view reference checking as a means of uncovering the candidate’s abilities. It can be a tool to find out work history and even personality traits in some cases. On the other hand, some believe it to be not worth the time. Reference checks can feel like a waste of time when there is no proper structure or procedure in place. A lot of the time, you will end up with a list of references from the candidates who turn out to be their friends or other personal references. As expected, they will of course advocate for how great the candidate is.
Now, when a reference check is done right, it can be a vital tool in the recruitment process. It helps you make informed decisions about the people you hire. So, to help mitigate the negative aspects of this argument and help you get the most out of this process, we bring you this blog. We will talk about the people who would make the best references. We will also go over the best reference checking questions that you should be asking to get the information that you need.
Talking to the Right References: Reach Out via the Candidate
One of the best ways to get the ideal references is to ask the candidate to provide them. Ask the candidate for the names and numbers of their previous employer. Now, if they are yet to resign and are looking for a job, they obviously might not want you to get in touch for job safety reasons. You should respect that. Rather, ask for the contact number of a manager from a previous role. This is more than fair to both parties.
This is where it gets interesting. Depending on whether they are evasive or helpful, you will get a clear reading of what kind of employee they might be. On top of all this, the candidate might be the right person to put you in touch with their previous employers as they have a well-established relationship with them. These references might be more willing to chat if they believe that it would help a former colleague.
Asking the Right Reference Checking Questions
Once you have the right references, make sure to let them know about the confidentiality factor of the process. This is crucial if you want them to be honest and open with their answers. Tell them that no matter how glaring or glowing their feedback is, it all stays confidential. Here are the best reference checking questions you should be asking.
Question 1: What was the working relationship between you and the candidate?
Start the conversation off in a light manner, ease them into it. You don’t want to hit them with all the reference checking questions at once. This question will also allow you to start cross-checking basic information. You can verify things like the candidate’s title, responsibilities and other things they might have already told you.
Question 2: Did the candidate have any major accomplishments while working with you?
To a certain extent, this is another one of those reference checking questions that will help ease the reference’s mind. It serves a purpose beyond just validating any major milestones that the candidate may have had. This question stands as a reminder that the reference checking process is not built just to catch out candidates. It is an opportunity to learn more about the person behind the resume. So you can understand what exactly they bring to the table.
Question 3: What are some of his/her greatest strengths in your opinion?
This question is one designed for calibration beyond just the average understanding of skill sets. What we mean by this is that the answer to this question will tell you how well things line up with the initial rounds of interview, the candidate’s resume as well as their work samples. You will have a chance to see how the responses line up with the candidate’s self-assessment. This indicates self-awareness, with which you can calibrate the other answers you get. Essentially, does the reference’s assessment of the candidate line up with what the candidate thinks of their strengths?
Question 4: What were some areas of concern that you think stand out as red flags?
This is a big one. This question serves a dual purpose. As a prospective employer, you need to know if there are any areas for improvement, what they are and how to address them. You also need to know if the candidate is coachable. The other point of this question is to bring to the surface any reason you may want to rethink the hiring of a particular candidate. For example, if the reference says that the candidate might benefit from an extra month of training, then you have to question their capabilities and experience for that role.
Question 5: Did the candidate work better in a team or alone?
Look, neither has to be a bad or good thing, some professionals work best alone and some in a team. It just depends on what you, as the employer, are looking for. This will not only reveal if your candidate is a team player but also tell you how good of a communicator they might be. Soft skills are just as important as any other skills in a business. Keep in mind that when you are asking these questions, you are also evaluating how well the reference knows the candidate.
Question 6: Did the candidate receive any promotions while at your company?
If the candidate was promoted at one point, then this would bolster their resume and the likelihood of getting selected. However, if not, it might serve you better to understand why. Perhaps there were no open positions, or maybe the management decided they needed a stronger internal candidate (which could be a red flag), or something else entirely.
Question 7: Why did the candidate leave the company?
Much like the initial question, this one is another cross-checking question. It will tell you not only why they left but if it checks out with what the candidate told you in the initial rounds of the interview. It is also a good indicator of any red flags like if they left on bad terms, some workplace issue or something else.
Question 8: Would you rehire this candidate?
This is a follow-up to the previous question, because if the reference doesn’t give you a resounding ‘absolutely’, then you might have to reconsider. Hesitation implies there are some underlying issues. This is something you should probably probe more about. Ask the reference why they would or would not hire them back.
Question 9: Is there anyone else you would recommend I speak with?
The whole point of the reference checking process and asking all these reference checking questions is to gain insight from a different point of view. So, ask the references if there is anyone who would be willing and able to talk to you that can tell you more about the candidate. This could be someone who worked alongside the candidate or under them too.
Reference Checking Tips: Top 10 Pointers for a Smoother Process
“Diligence is the mother of good fortune.”
- Benjamine Disraeli, Former United Kingdom Prime Minister
Intro to Reference Checking Tips
Before we get into the top tips, let’s look at what reference checking entails. It is the process of verifying information about a candidate during the hiring process. While it can be conducted over a phone call or an email, in recent times, employers have taken to other, more modern processes such as online survey forms, automated reference checking services and so on. The purpose of this is to make a more informed decision about the candidate before hiring them. One of the major challenges with the modern hiring market is that every open position gets hundreds of applicants in a given time frame.
Checking all their references can be a time-consuming and often complicated process. In this blog, we will give you the run-down of top reference checking tips that can lend themselves to a smoother reference checking process. However, before we get down to the reference checking tips, let’s briefly go over how one should go over a run-of-the-mill reference check.
Reference Checking Tips: How to Conduct a Reference Check
The first thing to do when attempting to conduct a reference check is to identify yourself, your affiliations (which company you’re calling from) and the person who listed them as a reference. Start the conversation by asking the reference if now is a good time to talk. Next, you will want to assure them that all the answers and questions will remain confidential. Once you get the green light to proceed and they seem willing and ready, you move to phase two.
Start by verifying the basic details like the dates of employment and termination, employment history up until that point and so on. You also want to dive into the candidate’s capabilities such as knowledge base, work-relevant skills and so on. Ask the reference if they think the candidate in question would be a good fit for the role. Above all else, give the reference room to breathe and answer in their own time. Don’t take them down the road to the easy answer, nor should you keep interrupting them. Give them time and have them answer directly.
Having reference checking as a mandatory part of hiring will thin the crowd of applicants, and give you the candidates you want.
Top 10 Reference Checking Tips
In the above paragraphs, we talked about the reference checking process in regards to the reference, now, we will take a more balanced perspective. Let’s look at how you should handle reference checks with regards to the candidates as well as the references.
Tip #1: Be Upfront About Reference Checks
Remember earlier when we said how each position can get hundreds of applicants? Well, this may be a good way of weeding out the honest candidates from the mountain of resumes. be upfront about the fact that you do thorough reference checks. This will highlight candidates that have given less than ideal references or other related issues. Before you know it, you may find your candidacy list shirking by itself. The result will be a pool of candidates that will be more ideal in terms of what you are looking for and most importantly, honest.
Tip #2: Avoid Delegating Reference Check Responsibilities
If we are being honest, some days at the office can get a little hectic, especially when you’re in the midst of a hiring process with many candidates. However, you should try your best to avoid passing the baton of referencing checking a candidate. If you do, you could potentially miss something huge with that candidate. As the hiring manager or employer, you know exactly what to look for and what you need. No one else will see it the same way, nor will they ask the right questions.
These slip-ups could be as small as a passing remark made by the reference that could have revealed something big that clashes with your company culture. Something you might have likely missed since the job was passed onto someone else. This particular point is therefore one of the most important reference checking tips.
"Diligence leads to competence."
- Jeffrey Benjamin, Author
Tip #3: Be Thorough
When you have to deal with more than one reference per candidate there is a challenge and an advantage to that. The challenge is that you have to keep track of a lot of information for correlation. To make the best hiring decision, you need to take lots of notes and double-check when you’re unsure.
If you miss a step, you might miss by a mile in terms of candidate evaluation. Now, in terms of the advantage, there are around two or three references for a given candidate. This means that you can cross-check information and see how authentic that candidate’s profile is. Getting that third reference to confirm can make all the difference.
Tip #4: Conduct the Reference Check Over the Phone
If you have the choice between doing it via email or phone, rather do it over the phone. There are a lot of nuances that you can pick up in a live conversation. Little things like inflections in their voice, tone, subtle passing comments, etc. All things that can reveal a lot about a candidate. The same doesn’t translate well into the written word and they are less likely to reveal something negative directly for fear of liability issues.
Tip #5: Start With Easy Questions
As most conversations go, start it off on the lighter side. Start the reference checking process with easy questions like: How long did they work for you? This presents a much higher chance of eliciting the responses that matter rather than jumping straight into the deep questions. Also, keep in mind that you should try to phrase your questions in a positive light.
Cross-referencing is the most important aspect of the reference checking process.
Tip #6: Confirm Employment Dates
This may seem like an obvious one, but the fact is there can be minor discrepancies between the candidate’s stated dates of employment and the reality. This makes this point one of the most important references checking tips on this list. At the end of the day, you’re looking for a candidate of a certain experience, it doesn’t help you if this turns out to be false, so make sure before you hire them.
Tip #7: Avoid Close-Ended Questions
As far as reference checking tips go, this is another important one. The last thing you want as an outcome from the process is a whole bunch of vague, open-ended answers. Ask references questions in a way that will lead them to give you specific answers. For example, you might want to ask the reference: So, the candidate got along with their co-workers, correct? This would be preferred as opposed to asking a question like: How well did the candidate get along with their co-workers?
"Everything yields to diligence."
- Antiphanes, Ancient Greek Author
Tip #8: Gain Insights via Social Media
In this digital age, the social media realm offers lots of insights into who a person is. The same applies to candidates. When doing your due diligence this is a good place to look. While you may not be checking references in the traditional sense, checking a candidate’s public Facebook posts or Twitter feed can offer a lot of insight. This is especially true of their LinkedIn profile. This can quickly highlight not only their past work experiences and career orientation but also any discrepancies on their resumes.
Tip #9: Give Assurance of Confidentiality
If you have ever done a reference check in the past, you might have come across ex-employers who seem hesitant to answer some of your questions. Many times, references will hold back on answers out of fear of liability issues arising as a result. The best move you can make in these situations is to assure them that everything they say will remain confidential where applicable.
Tip #10: Watch Out for Fake References
It’s not unusual to have a candidate give you a fake reference as they may have had a falling out with their previous employer, or know that they have nothing good to say about the candidate. Hence, it is important to keep an eye on the authenticity of the references. As far as reference checking tips go, this one is cardinal, it gives legitimacy to the whole process. Verify the reference’s title, company name, their full name, dates of employment and if they were the candidate’s supervisor.
So, there you have it, some of the best reference checking tips that we think will help smooth out your recruitment process. However, if you still think that you might not have the time to sort through mountains of applications, there is an alternative: automated reference checking. Something that we here at Credibled specialize in! So, consider it and good luck!
Job Interview Questions Every Candidate Should Ask an Employer
“To ask the right question is already half the solution of a problem.”
- Carl Jung, Swiss Psychiatrist
In this day and age, the workplace isn’t what it used to be. The pandemic proved how valuable job security and satisfaction were for employees. When it comes down to the recruitment process, the job interview is often the defining moment for both employer and employee. In such a rapidly changing landscape, you as the employee, need to also have the assurance that your potential employer has your best interest at heart. You also need to be sure that there is room for growth and that they are adapting to the ever-changing landscape. This blog aims to give candidates and jobseekers alike a helping hand in framing some impressive questions that can not only help your chances at landing a job but also help you assess the company for compatibility. Without delay, let’s get into it!
Job Interview Question 1: What's Your Strategy for Surviving the Pandemic?
Don’t think of this as an offensive question. It’s completely fair for you as a potential future employee to want to know if your employer has a viable business model. You need to make sure you have some level of job security before diving in right? Besides, it’s no secret that a lot of companies went under during the pandemic-induced shutdowns. If not that, it’s been downsized or restructured. Everyone had to learn to adapt or drown, so you need to know how they survived so you can go forward.
It would also be a good idea to check if they have a plan to survive the next pandemic if there ever was one. Given the different variants out there and the consecutive waves across the globe, it’s hard to be certain of anything. Make sure your employer has a backup plan in place.
Your future rides on you asking the right questions during a job interview, so make it count!
Job Interview Question 2: How Did You Add Value During the Pandemic?
Keeping to the pandemic centric questions, this is another one. It was a time when the world was forced to come together. Industries relied on each other and had to go the extra mile to survive. Some companies like food delivery services and grocery stores became key social enablers that people depended on daily. Alcohol distilleries started manufacturing hand sanitisers in some parts of the world.
The point being, asking your prospective employer about how they added value to other businesses or society in general during this time is very insightful. They tell you a lot about the employer’s character and intentions.
Job Interview Question 3: What Are Your Policies on Flexible Work?
Most people have gotten used to the remote work model. It’s flexible and convenient most days. If not that, then a hybrid work model. Whatever the case, not many are in favor of the usual 9-to-5 work model. If you find yourself a part of this crowd, then you should ask your prospective employer if they have flexible work policies. If they don’t ask them what the average week looks like. This is a great job interview question to help you decide where you want to work.
Job Interview Question 4: What Are Your Future Plans?
If the pandemic taught us anything, it is that the future is uncertain. As a potential employee, it makes sense for you to want to know what your prospective company envisions for its future. What are they working towards and are you interested in being a part of that vision? Ask them about projects or strategies that they have in the pipeline.
"I will prepare and someday my chance will come."
- Abraham Lincoln, 16th U.S. President
Job Interview Question 5: What is the Work Culture Like?
To be able to grow or even work at a company, you need to know if you would get along with the other employees. Ask your employer about what the culture is like, how open and free the general atmosphere is most days and what they strive to achieve in that. This job interview question is very important because most employees quit after a few months. This is often due to the company culture not being what they expected.
Job Interview Question 6: What Does Career Growth Look Like in Your Company?
This job interview question has always been a relevant one. Coming back to the idea of job security. You need to know if there is room for career growth within the company. Ask them what incentives they provide, how often do they have their employee assessments, how much do they alter salary increments and even how often they promote people. There is no point in joining a company where you hit a dead-end in terms of career growth.
Skill Shortages in the Modern Workplace: How to Overcome It
“Don’t get distracted by the shiny object (and if a crisis comes), execute on the fundamentals.”
- Reed Hastings, CEO of Netflix
In recent years with the shift in work modes as a result of the pandemic, many have lost their jobs. This is partly also due to the changes in technology that were forced into commission as a result of the circumstances. The rapid changes in the needs of businesses left gaping canyons of disparity when it comes to skill shortages. As job demands increase and change new skills are being found to fill the gaps. This leaves some skills outdated, unfortunately.
When all is said and done, businesses are struggling to find the right skill sets to address the skill shortages they face. More than that, talent is also becoming scarce. Without the right recruitment strategy, the shrinking talent pool may eventually dry up. Having said that, in today’s blog, we will address these skill shortages by showing you what steps you can take to improve your hiring strategy.
Skill Shortages Tip #1: Focus on Hiring the Right Candidate
When skill shortages are concerned, it becomes critical to hire the right people at the right time. As you would imagine, with such a scenario, the competition is likely to be high for the existing talent pool. The more the competition, the longer it might take you to find the right person for the job.
The candidate also gets more leverage due to the high demand for their skills. This can lead to a high payout to land a certain candidate. However, even if you win this race, there is no guarantee that you will find the right candidate. The chances of hiring the wrong person go up in a shrinking talent pool. This is partly because you are just grabbing the first best opportunity you get. That’s why it’s important to take the time to assess your options and make sure you focus on hiring the right person.
Automated Reference Checking technology can be a great help in identifying the right candidate for you!
Skill Shortages Tip #2: Use the Right Technology for Better Quality
Sometimes all it boils down to is using the right technology. For instance one of the main reasons that the recruitment process takes so long, is the reference checking and cross verification. What if you had a tool that could help you automate that process so your hiring manager can focus on what matters. This is where automated reference checking like Credibled comes in.
Credibled was founded by highly experienced recruiting industry leaders to provide cost-effective, automated reference checking solutions. We have utilized reference checking services ourselves and felt that there is a lot of room for growth and change in the industry. We took our prior experience to develop an industry-leading software solution. In the fierce race to secure top talent, Credibled enables you to win the battle with transparent, accurate and accelerated reference checks.
Our powerful API gives you an unmatched verification experience in the recruitment process. This means that you can start building on our platform effortlessly and make your background checks faster, easier, and more accurate. So, it’s worth considering.
Skill Shortages Tip #3: Shoot for Better Employee Retention
Many hiring managers will tell you that losing your existing employees takes more of a toll on the company than hiring new ones. Therefore, when you do find the right person, make sure you employ strategies to retain them for the long run. However, before you can jump in and try to create an employee retention plan to address the skill shortages, you need to identify the reasons for low retention.
It could be a variety of different things from poor quality of management, tough work-life balance, poor cultural fit, or even a lack of opportunity to grow within the company. Then once you identify the issues, you can go about creating solutions to address them. For example, you could pay competitive salaries, offer on-the-job training, reward and appreciate employees for their efforts or just re-invent the culture of the company to make it more inclusive.
"Choose the right employees and then set them loose."
- Carlos Slim, Mexican Business Magnate
Skill Shortages Tip #4: Stay Connected With Your Talent Pool
During the recruitment process, you build a repository of candidates. The mistake most hiring managers make is that they forget about all the ones that didn’t make it past screening. This is perhaps one of the most valuable resources you can have in the fight against skill shortages. As time goes on, these individuals are constantly studying, training and gaining new skills that might be useful later down the line.
A talent pool is never stagnant. Hence, you need to stay in touch with them and do regular follow-ups. This is especially useful when you’re headhunting and in the race for top talent.
Skill Shortages Tip #5: Adapt Your Workforce to Suit Current Trends
As we mentioned earlier, the onset of the pandemic forced mass migrations in technology and workforce trends. Most of the world was working from home. People got a taste for it. Now, even with offices opening back up, a lot of workers prefer the flexibility of working from home, which directly conflicts with the workforce composition of many companies. What hiring managers need to do, is to rethink their hiring policies and workforce compositions going forward. This includes accommodating the needs of remote workers.
7 Reasons Employee Engagement Surveys are a Great Idea
“Start by doing what is necessary, then what is possible, and suddenly you are doing the impossible.”
- Francis of Assisi, Italian friar
Happy employees make for a happy company; a well known fact amongst company leaders and business owners. This begs the question, how confident are you that your employees are happy where they are? How confident are you that they will stay with you for the long run? This is why you need to conduct employee engagement surveys on a regular basis. These surveys will help you by giving you valuable insights and information about your employees that you may not be able to get otherwise.
In this blog, we will go over the advantages and reasons why you should consider putting employee engagement surveys to use. So, without delay, let’s jump into it!
#1: Employee Engagement Surveys Give Your Employees a Voice
There is a reason why surveys work better than face-to-face meetings most of the times. There is not human element, so it feels a little less confrontational when giving negative feedback. This makes it more likely that someone will be more honest in a survey. Employee engagement surveys help employees voice their opinions more freely and give you insight that you might not gain otherwise.
#2: Better Communication and a Positive Workspace
Providing a medium for employees to express themselves gives them a sense of empowerment. By encouraging them to speak up for or against certain things in the workspace, makes for a non-threatening environment. Ultimately this allows them to communicate better with management and the overall impact of that is positive.
#3 With Employee Engagement Surveys Privacy is Maintained
The beauty of a survey is that it can be anonymous. Ever notice how much easier it is to voice a strong opinion when you don’t have to worry about people knowing it was you? Well, the same principle applies here. Anonymous employee engagement surveys help create an atmosphere where you get more honest feedback for this reason.
#4 Get Down to the Truth
Regardless of tirelessly you work to maintain a even perspective and give your employee a fair work environment, you won’t really know the ground reality. As a member of upper management, it will be a whole different experience than that of employees who have their boots on the ground every day. So, in order to know if your efforts are working, you need that unbiased and honest feedback.
#5 Build a Better Benefits Program with Employee Engagement Surveys
Employee engagement surveys allow you, the employer, to find out what kind of benefits the employees actually would like. Instead of wasting time, money and resources on things that they don’t want nor need, take a moment to collect this data. You can thereby create a benefits program that is more employee-centric, which in turn leads to happier employees.
Another added benefit along the same line of thought is that you might be able to identify motivational factors. What drives employees to perform better and feel happier? Is it benefits, recognition, an opportunity to advance their careers or all of the above?
"Treat employees like partners, and they act like partners."
- Fred Allen, American Comedian
#6 Boost Employee Loyalty with Employee Engagement Surveys
Employee retention is part of the reason why companies do and should worry about satisfaction levels. You might be able to increase employee loyalty within your organization by engaging in meetings where they can contribute something to the business through these surveys.
Not only can these employee engagement surveys lead to loyalty, but they can also help build trust. When they know that the management cares about them enough to shape policies around their needs, they know that this is a trustworthy company.
#7 See Trends Before They Become Problems
The advantage of having so much unbiased and raw information on your hands is you have the ability to see through the smoke. You can extrapolate this information and recognize trends even before they become an issue. This can help you improve your internal operations, work atmosphere and many other things. Proactiveness beats reactivity any day.